Minimum speed guarantee consistently below minimum

[John+Cowell]

I am currently experiencing lower than guaranteed minimum speeds for my WiFi connection. I've attached confirmation of minimum speed and history to this thread. I've also checked connection settings and have maximised everything possible within my home to ensure minimum disruption possible. 

I live down a private driveway (literally only about 20m long) but cannot get any indication of when faster speeds will be available for me. 

I'm not actually bothered about any kind of refund, I just want my minimum speed consistently along with some kind of assurance of when ultra fast broadband will be available in my area (it is available literally about half a mile down the road already). I'm a loyal customer and prefer the convenience of having TV, phone and broadband with one provider but speed failures are getting to the point of frustration now as I'm paying for something I'm not getting. 

Any help or advice would be appreciated please. 

[Highlinder]

@John+CowellHave you contacted Sky regarding being below your minimum speed so that they can look into this for you?

To find out what speeds are available to you, fill out the information in the link below and it will give you what speeds are available to you.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

[cookiemonsteruk]

@John+Cowell 

Could you post your hub stats as well

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

However you are clearly below the mininum guaranteed access line speed. If the run tests function didn't give you the opportunity to book an engineer online give sky a call on 150 from your  landline or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.2
Remove all the full stops