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Discussion topic: Mastersocket

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Message posted on ‎02 Feb 2025 05:21 AM

Mastersocket

Bought a new house and need to move the BT mastersocket. Who do I need to contact to move this?

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Message posted on ‎02 Feb 2025 06:14 AM

Re: Mastersocket

Hello

 

i recommend you reach out to sky customer services for this they will be able to arrange that but there may be a cost. Hope this helps 

Please Note: I am just another customer not an employee

Sky Glass Gen 2 43” Volcanic Grey, Sky Live, x1 Sky Stream Puck, Sky Broadband Superfast (Part Fibre), Sky Broadband Hub 4.2 (SR203), Sky Ultimate TV, Sky Cinema, Sky UHD & Dolby Atmos, Whole Home, Ad Skipping. Former Sky Q Customer

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Message posted on ‎02 Feb 2025 06:17 AM

Re: Mastersocket

Thank you

Im struggling to find a number for their customer services dept.

Are you able to point me in the right direction please?

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Message posted on ‎02 Feb 2025 06:24 AM

Re: Mastersocket

Hello

 

It wont let me post any contact numbers but i can provide you with a link https://www.sky.com/help/home if you scroll right to the bottom and click need more help you should see a contact number there 

Please Note: I am just another customer not an employee

Sky Glass Gen 2 43” Volcanic Grey, Sky Live, x1 Sky Stream Puck, Sky Broadband Superfast (Part Fibre), Sky Broadband Hub 4.2 (SR203), Sky Ultimate TV, Sky Cinema, Sky UHD & Dolby Atmos, Whole Home, Ad Skipping. Former Sky Q Customer

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Message posted on ‎02 Feb 2025 06:27 AM

Re: Mastersocket

That's brilliant thank you

I was going round in circles with the chat bot 😖🙂

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Message posted on ‎02 Feb 2025 06:29 AM

Re: Mastersocket

No problem at all glad i could help 😀 there is nothing worse than chat bots they are so frustrating 😤

Please Note: I am just another customer not an employee

Sky Glass Gen 2 43” Volcanic Grey, Sky Live, x1 Sky Stream Puck, Sky Broadband Superfast (Part Fibre), Sky Broadband Hub 4.2 (SR203), Sky Ultimate TV, Sky Cinema, Sky UHD & Dolby Atmos, Whole Home, Ad Skipping. Former Sky Q Customer

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