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Discussion topic: Massive discrepancy between download speeds to iPhone and PlayStation 5

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This message was authored by billbir This message was authored by: billbir

Massive discrepancy between download speeds to iPhone and PlayStation 5

Just had Sky Ultra Fibre installed and MySky App shows 145 Mbs. When changing the network on my PlayStation 5 it shows a download speed of 4.8 mbps! Testing it quickly on a built in game it seemed to run OK but wondered why the low fibre speed is shown. Any ideas would be appreciated.

WB

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billbir
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This message was authored by billbir This message was authored by: billbir Answer

Re: Massive discrepancy between download speeds to iPhone and PlayStation 5

Tested today and PlayStation download speed moved to 82.8 mb so hapy with that.

WB

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Massive discrepancy between download speeds to iPhone and PlayStation 5

Posted by a Sky employee

Hi billbir

 

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Massive discrepancy between download speeds to iPhone and PlayStation 5

Posted by a Superuser, not a Sky employee. Find out more

@billbir 

The PS4/5 speedtest is wildly inaccurate, additionally your speed over WiFi will differ from the Sky app as that measures your speed to the hub which is only usually achievable via ethernet. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
billbir
Topic Author
This message was authored by billbir This message was authored by: billbir Answer

Re: Massive discrepancy between download speeds to iPhone and PlayStation 5

Tested today and PlayStation download speed moved to 82.8 mb so hapy with that.

WB
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