04 May 2022 08:51 PM
Just had Sky Ultra Fibre installed and MySky App shows 145 Mbs. When changing the network on my PlayStation 5 it shows a download speed of 4.8 mbps! Testing it quickly on a built in game it seemed to run OK but wondered why the low fibre speed is shown. Any ideas would be appreciated.
05 May 2022 09:07 PM
Tested today and PlayStation download speed moved to 82.8 mb so hapy with that.
05 May 2022 12:56 PM
Posted by a Sky employeeHi billbir
I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the blue bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
05 May 2022 02:40 PM
Posted by a Superuser, not a Sky employee. Find out moreThe PS4/5 speedtest is wildly inaccurate, additionally your speed over WiFi will differ from the Sky app as that measures your speed to the hub which is only usually achievable via ethernet.
05 May 2022 09:07 PM
Tested today and PlayStation download speed moved to 82.8 mb so hapy with that.
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