Discussion topic: Managing multiple accounts
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Message posted on 30 Sep 2024 10:05 AM
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Managing multiple accounts
Good morning
We have several letting properties with Sky Broadband and it was quite difficult to set up all of the accounts.
Now we have a problem with one of the broadband accounts and I want to try and log in to see the information. But although I have separate account numbers for each account, when I log in, it defaults to one of the accounts but not the one I want to access.
Is there a way of changing between accounts using the account number rather than email address
Thanks
Steve
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All Replies
Message posted on 30 Sep 2024 10:19 AM - last edited: 30 Sep 2024 11:20 AM
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Re: Managing multiple accounts
@vetinry wrote:
We have several letting properties with Sky Broadband and it was quite difficult to set up all of the accounts.
I suspect that's contractually dubious, and as you've discovered there are no facilities for multiple account management because it's not an anticipated scenario.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 30 Sep 2024 10:23 AM
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Re: Managing multiple accounts
@vetinry wrote:
Is there a way of changing between accounts using the account number rather than email address
There isn't anyway to do this and while you haven't said how you have set these accounts up the easiest way us to use different email addresses with them.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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