Main mast replaced

[April+naylor]

Our main mast was replaced by openreach today now my internet , tv phone don't work can u help 

[jamesn123]

Hi @April+naylor 

The quickest way to get this resolved would be to call Sky

[Greenfingers001]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lisa-P1987]

Update – We are still looking to help you April+naylor. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂