Mail required so as to contact an agent regarding my activation

[Rena+Sfn]

Hello, any mail so as to contact an agent regarding my activation, please? I do not want to study loads of  things, I just need an answer asap.Thanks

[Highlinder]

@Rena+SfnWhen was your activation supposed to happen?

[Rena+Sfn]

Hiya. Well I got an email last night saying my activation will take place on 30/09/2022 and a few hours ago another saying on 4/10/22. I can't get why is that.

[Highlinder]

@Rena+Sfn  What information does it say in track orders in my account about your activation process?

[Rena+Sfn]

Sorry, I am new here so I am trying to navigate.Where is that?

[Rena+Sfn]

I guess it's on the app, right?I am on my laptop and cannot find a thing🤔

[Highlinder]

@Rena+SfnYou can log in on Sky's website on a computer also and go to broadband and talk, you should then see track orders and able to view this information.

[Rena+Sfn]

I think I found it. Thanks !

[Highlinder]

@Rena+SfnThat is good news, and is the information helpful in finding out when your activation date is and clear up what you got through in emails today?

[Rena+Sfn]

Yes,  thank you so much