17 Jun 2024 08:19 PM
IT WOULD SEEM IT IS GOING TO BE A NITEMARE GETTING A PHONE SOCKET INSTALLED IN M NEW PROPERTY, SO AFTER ANY ADVICE WHAT IS THE BEST MOBILE INTERNET DEVICE TO USE AND RELIABLE TO RUN MY SKY GLASS PLEASE THANKS
17 Jun 2024 10:39 PM
Posted by a Superuser, not a Sky employee. Find out more
We are fellow subscribers here on the forum. NO NEED TO SHOUT! Given that we don't know where you live, know information on your set up, we couldn't possibly advise.
The one thing we can tell you is that there are a number of reports of issues with mobile providers. Everything from the supplied 5G router not playing nice with Sky Glass to IP addresses being non UK ones resulting in loss of service.
I'd persevere with getting broadband or look at switch to Sky Q.
MikeAlanR
18 Jun 2024 07:42 AM
@craig3408 wrote:IT WOULD SEEM IT IS GOING TO BE A NITEMARE GETTING A PHONE SOCKET INSTALLED IN M NEW PROPERTY, SO AFTER ANY ADVICE WHAT IS THE BEST MOBILE INTERNET DEVICE TO USE AND RELIABLE TO RUN MY SKY GLASS PLEASE THANKS
If you can receive full fibre broadband at your new property then you don't need a phone socket. Openreach or any other independent full fibre ISP will install an ONT instead. When connected to the appropriate modem/router it will provide you with a full fast and stable fibre broadband connection, perfectly suitable for Sky Glass and any other devices needing a network connection. It can also be used for VOIP services, whereby your 'landline' comes via broadband rather than a phone socket and copper cables.
18 Jun 2024 08:33 AM
Posted by a Superuser, not a Sky employee. Find out more@craig3408 Although you mentioned SKy Glass the post is primarily concerned with a broadband connection so have moved this to the relevent section.
Can you post an image of the results from this page https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
Please blank out any address details befoe posting. The forum can advise further once posted.
18 Jun 2024 08:41 AM
Posted by a Superuser, not a Sky employee. Find out more@craig3408 if you do decide to go with mobile broadband make sure you get a service with unlimited data as Sky streaming services use lots of data! Systems from Three seem to work.
Getting a fixed line installed is not necessarily complicated its what Openreach do everyday but it will involve driilling holes which in rented property requires landlord's consent..
19 Jun 2024 05:45 PM
thanks moving to listed building thet said nothing can be attached to outside wall
19 Jun 2024 05:49 PM
19 Jun 2024 05:55 PM
Posted by a Superuser, not a Sky employee. Find out more@craig3408 you are limited to services over a copper line with a maximum speed of 80Mb/s which would appear to be in place so you should be able to place an order but whether the line can be connected without upsetting the conservation people st your LA is something you would have to check. Personally Inwould see if mobile broadband was not a better solution.
19 Jun 2024 06:24 PM
yes cheers looking at it trying to find good one in abingdon to run sky glass thanks
19 Jun 2024 06:34 PM
Posted by a Superuser, not a Sky employee. Find out more
Please note g.fast which sky sells at 150Mbps is green. It may be worth requesting it if you require more than 80Mbps. G.fast is been phased out at the minute but may be green status due to living in a listed building as it uses the same copper line that fttc vdsl uses
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