Low speed

[Reza]

Hi, I am with the sky, 6 months The Internet speed is very very low and at night, my Internet goes off recently which I have to do all my paperwork at night and I haven't received anything for sky TV, yet which when I was signed up I've been told that the sky TV is included. There is no number so I can contact and talk with anybody and I'm very very very disappointed. The way you guys treat your customer

[Highlinder]

@Reza  Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...