Low signal strength

[AdamL2]

Good day, we recently switched to sky and received a new router.

since this happened we have about 309mos as wifi speed but signal strength is down to 75% in the room immediately next to the router.

the router is in a cupboard due to plug and fibre port location in the house, but with the door open we only get ~85% signal strength.

Devices are experiencing signal issues on WiFi with apps crashing due to connection issues and the PS5 has issues too.

is this a router strength issue and therefore do we need an extender, or do we have a device limit issue on the router?

many thanks.

[Chrisee]

@AdamL2 You should get better results if you movectge hub out in the open on a surface so it is above obstructions like radiators. You may need to source a longer Ethernet cable to connect the hub to the ONT but putting any WiFi source in a cupboard is not at all sensible.