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Discussion topic: Low not working

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Avatar for Georgiachard4
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This message was authored by: Georgiachard4

Message posted on ‎04 Mar 2024 06:13 PM - last edited: ‎05 Mar 2024 01:42 PM by Staff

Low not working

My internet starts today and I have a red light as my LOS, (Removed) I think I'm missing a purple wire?

 

Moderator note: Removed personal details

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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎05 Mar 2024 02:03 PM

Re: Low not working

Posted by a Superuser, not a Sky employee. Find out more

@Georgiachard4 

No purple wire is required when you have an Openreach ONT as its full fibre. LOS stands for loss of service which means you have not yet been activated or the activation has failed.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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