02 Mar 2024 08:54 AM
Hi
in a sky broadband user already. I am moving house next week. Do I get a new router delivered to my new address or do I take the one I have already
02 Mar 2024 09:18 AM
Posted by a Superuser, not a Sky employee. Find out more@Sue221 You should take your Sky hub with you as even if Sky send out a fifferent model for your service they are likely to ask for the old one back. However if you are on a full fibre service do not take the ONT unit screwed to the wall thst belongs to Openreach and must be left for the next resident.
05 Mar 2024 01:59 PM
Posted by a Superuser, not a Sky employee. Find out moreNote you have to arrange a home move with Sky as well, you cant just take your router with you and expect it to work in your new home
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