06 May 2022 04:42 PM
My broadband speed is about0.8Mbps - the lowest was0.2Mbps. I can't find anyway to contact Sky direct so they can do something
06 May 2022 09:20 PM
I use ethernet and the router is a Sky type SKYN2D31
06 May 2022 05:08 PM
Posted by a Superuser, not a Sky employee. Find out more
How are you measuring the speed? Ethernet or wifi
Can you post your hub stats
https://community.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...
06 May 2022 09:20 PM
I use ethernet and the router is a Sky type SKYN2D31
06 May 2022 09:26 PM
Posted by a Superuser, not a Sky employee. Find out more
Your hub stats as shown above will help us in determine if its an external fault, the router or the cable
07 May 2022 08:11 AM
Posted by a Superuser, not a Sky employee. Find out more@Richard+JonThose numbers and letters look like your SSID for your Wi-Fi. Which router do you have from the link below.
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
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