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Discussion topic: Low WiFi speed

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Shawry1801
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This message was authored by Shawry1801 This message was authored by: Shawry1801

Low WiFi speed

‎06 Nov 2024 09:53 PM

We were due a new router when we had our new sky subscription but for whatever reason the engineer didn't install a new router. We are getting speeds of less than 10gb which is not what I am paying for. Can you either send an engineer or send me the latest router as mine is over 10 years old. Thanks
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TimmyBGood
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Low WiFi speed

‎07 Nov 2024 10:41 AM

Posted by a Superuser, not a Sky employee. Find out more
@Shawry1801 wrote:
 Can you either send an engineer or send me the latest router as mine is over 10 years old. 

Unfortunately neither of those things will happen as the result of a forum post.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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