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Discussion topic: Low Broadband Speed
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This message was authored by: MitchE
Message posted on 26 Mar 2026 08:53 AM
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Low Broadband Speed
I have only had Superfast Fibre 300 for 3 weeks and to date my fastest test only showed 90 not the 300 I was promised!! I am not interested any longer in the messages that tell you to go to "Need More Help" as it simply takes you round in circles or the "dial 150" as I dont have a Sky Mobile or landline so cant do it. I would like an actual person to talk to on an actual Customer Service phone line if such a thing exists anymore please. Can anyone help me with that?
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This message was authored by: Peterboredofsky
Message posted on 26 Mar 2026 09:28 AM
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Re: Low Broadband Speed
Good luck with that. Sky arts the worst provider we've ever had, useless. We're currently on 44mps and can't get to Suresh to anybody about it....
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