Discussion topic: Broadban
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Message posted on 26 Mar 2026 08:07 AM
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Broadban
We haven't had internet since yesterday morning. I have been turning the whole thing off and leaving it for up to ten min I have tried everything but still no internet or telly. I have tried having you test it online but you state nothing is wrong with it. It is impossible to find a contact phone number to speak to someone regarding this matter. Could you contact me asap
- number is 83 thank you
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Message posted on 26 Mar 2026 08:34 AM - last edited: 26 Mar 2026 08:36 AM
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Re: Broadban
@Scooby5 wrote:We haven't had internet since yesterday morning. I have been turning the whole thing off and leaving it for up to ten min I have tried everything but still no internet or telly. I have tried having you test it online but you state nothing is wrong with it. It is impossible to find a contact phone number to speak to someone regarding this matter. Could you contact me asap
- number is 83 thank you
You're only talking to other customers here I'm afraid. The webchat option is up now if that's more convenient.
Edit: the number is 03300 413 000 if that's better.
Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
2 Windows desktop PC's hardwired to each Deco, everything else using the Deco WiFi
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