Well second no show from open reach. After 2 hours on the phone it seems sky never processed the order again. Seems a problem with moving from gfast to full fibre. Not impressed with the service.
Historically Sky didn't have a route from G.fast to FTTP and their sales system simply rejected orders even though full fibre was available at the property from other ISPs. We've been told there is now a pathway (without having to downgrade to FTTC first) but I wouldn't be surprised if it's glitchy.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi) BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Apparently the orders are not getting a correct number added. So the order just sits there while the customer is given an install date which never happens.
