Hi. We have lost our internet connection. The power and WiFi light are on but nothing else. I have run the tests and they report no issues. I need internet connection for work and I am currently not able to work. Please help.
If it finds an external fault it should enable you to book an engineer.
After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.
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