Discussion topic: Loss of sky

This message was authored by: Ann952 · ‎29 Nov 2024

I am a pensioner and I have a situation where I don't sleep well whenever I wake up in the night I'd like to put my TV on
I've noticed lately that this is not possible after about 1 o'clock and before about 6

everything is fine my own so I can only assume that you are taking away my Sky

I really need to be able to access Sky in the early hours of the morning

This message was authored by: cookiemonsteruk · ‎29 Nov 2024

@Ann952

Do you have sky q tv.?

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
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This message was authored by: cookiemonsteruk · ‎29 Nov 2024

@Ann952

If you do have sky q it has an eco mode that is effective between 01:45 and 05:45 meaning the q box will shut down

Follow the link below to access standby settings and change standy to none

https://www.sky.com/help/articles/using-the-standby-settings

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

Discussion topic: Loss of sky

Loss of sky

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