Loss of internet but recovers

[steven.saw]

On 18th Dec evening the internet was lost for a few mins 3x with the middle light on hub flashing amber. This also happened on 19th Dec at 1025, same issue. Internet and WiFi tested via sky app and said OK but clearly wasn't for a few instances

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147