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Discussion topic: Losing wifi

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This message was authored by: BAILEYdog1

Losing wifi

My wifi keeps dropping out then coming back, not what i signed up for defo thinking about a new supplier as this is happening too often
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This message was authored by: caesarome

Re: Losing wifi

Posted by a Superuser, not a Sky employee. Find out more

@BAILEYdog1 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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