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Discussion topic: Losing connection

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Avatar for suetomo1963
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This message was authored by: suetomo1963

Message posted on ‎06 Nov 2025 10:51 AM

Losing connection

Hi my.tv keeps saying this channel is currently affected by a problem with your satalite signal it comes back on for a few seconds then goes of again. It's been doing this since yesterday.
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎06 Nov 2025 11:10 AM

Re: Losing connection

Posted by a Superuser, not a Sky employee. Find out more

@suetomo1963 

It's not a broadband issue (where you've originally posted). Do you have Sky+ or Sky Q as the answer will be different depending on which you have? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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