Losing connection on the Internet

[Sam320]

We've had the Internet since the 27th of December. I've rang up twice already. There's major issues they won't re-issue a max pod because it's been escalated and I can't even get Internet on my phone now.

[Tom-W19]

Hi @Sam320 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you Sam320 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks