The connections not working box has red light

[Sa32]

I have unplugged the box from the telephone cable at both ends and middle light keeps flashing it works for a bit then goes off and on have tried unplugging  three times and nothing 

[Tom-W19]

Hi @Sa32 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147