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Discussion topic: Lose connection multiple times a day

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This message was authored by Ryedalemum This message was authored by: Ryedalemum

Lose connection multiple times a day

We lose broadband at least 4 times a day, I'm constantly having to reboot it. Router is in open space, no sky q or anything taking up a lot of bandwidth. Almost impossible to wfh. Been going on for weeks now. Tests say nothing wrong but I get the message on my devices saying 'something has gone wrong' 

 

I am now documenting all the drop outs. What is the best solution here as it's unsustainable.

 

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This message was authored by Loopey1305 This message was authored by: Loopey1305

Re: Lose connection multiple times a day

Yes same. Soon as I check on the app it's magically goes back on 

This message was authored by Casey80 This message was authored by: Casey80

Re: Lose connection multiple times a day

This is happening to us aswell, for

the last 7 days. We have an engineer coming out Thursday. 

This message was authored by Lucy59 This message was authored by: Lucy59

Re: Lose connection multiple times a day

Same here too, 

 

not paying for something I can't use 

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