Discussion topic: Looking to cancel
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Message posted on 13 Feb 2024 11:06 AM
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Looking to cancel
Hi, I have received a renewal quote of £40.50 a month which is an almost £10 monthly increase. When comparing quotes elsewhere, I am being offered £27-£33 monthly for much higher average mbps and even your own website is offering full fibre for £28.50 monthly which I don't seem to qualify for due to not being a new customer (I presume?). I would rather stick with Sky if possible as the internet has been reliable but can't afford such a price difference monthly and before cancelling wanted to see if an alternative deal could be offered. Thanks in advance. Kind regards.
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Message posted on 13 Feb 2024 11:17 AM - last edited: 13 Feb 2024 11:18 AM
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Re: Looking to cancel
We're a customer Community, and accordingly it's unlikely that Sky will reply to your post here. I'd give Sky a call. You're more likely be able to negotiate a better deal by speaking to them direct. The cancellations team are best placed to help.
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