This discussion topic has been answered Discussion topic: Logs error - any help?
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Message posted on 04 Jun 2025 06:35 PM
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Hey All - playing games online that keep dropping out and get following logs:
My internet is good, 675mbs so unsure what it means!
Best Answers
Message posted on 09 Jun 2025 08:00 PM
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All fixed - rogue device in port 2.
I removed that and everything works and logs are good!
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Message posted on 04 Jun 2025 06:43 PM
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Re: Logs error - any help?
Which ethernet port on the sky hub is the ont plugged into?
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
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Message posted on 04 Jun 2025 07:25 PM
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Re: Logs error - any help?
@Jimmy81 See the link below. Ethernet connection on Lan port number 2...
Port numbers on SR203 | Sky Community
Message posted on 08 Jun 2025 10:26 PM
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Re: Logs error - any help?
Hey! ONT is plugged into port 4 labelled WAN. It's always been in that one and gaming was fine.
Ethernet cable from Sky box (black one) is in port 1.
if I unplug the Ethernet cable from my PC I still get the same issue on wifi, albeit it downloads a bit longer but still drops off.
im wondering if it's a fault with the sky box?
Message posted on 08 Jun 2025 11:12 PM
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Re: Logs error - any help?
@Jimmy81 Just swap the ports over port 1 and port 2, see if the error log changes the port error, would disconnect the Q Ethernet in case it is causing a port issue....
Message posted on 09 Jun 2025 08:00 PM
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All fixed - rogue device in port 2.
I removed that and everything works and logs are good!
Message posted on 09 Jun 2025 08:02 PM
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Re: Logs error - any help?
@Jimmy81 Do keep us in suspense, what device was causing the network port issue!
Message posted on 09 Jun 2025 08:34 PM
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Re: Logs error - any help?
My car charger Ethernet cable!
Cable must be defunct or something, popped that out and the pc came alive!
Message posted on 09 Jun 2025 08:41 PM
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Re: Logs error - any help?
@Jimmy81 If you need the charger on Ethernet you could always try a Gigabit Switch inbetween both incase it's just an oops in comms, sometimes happens cost's are about £20 + couple £'s for a short Ethernet cable if you do not have one lying around!
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