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Discussion topic: Login says password incorrect

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This message was authored by: Holly127

Login says password incorrect

I'm trying to login to my WiFi for the first time but it says I am using the incorrect password despite it being the password which was supplied 

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This message was authored by: caesarome

Re: Login says password incorrect

Posted by a Superuser, not a Sky employee. Find out more

@Holly127 

If you are seeing an error about entering the wrong Wifi password then make sure you are not getting a 1 and l or a 0 and O muddled as it is quite easy to do this. It must also be entered as shown on the hub itself so use upper case letting if required.

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This message was authored by: Holly127

Re: Login says password incorrect

I've managed to sort it by changing the password!

it was entirely correct and same as the router and card provided so no idea why it wouldn't work! 

thank you 

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