Login router

[Willoz]

Can anyone from sky assist cannot log into router to check devices on wifi etc etc? Have tried to log in with admin and password etc etc doesn't work  and can see from looking in community I'm not the only one who cannot log in to their own account! 

[jamesn123]

@Willoz 

Depends what you are trying to log into. Your routers admin area at 192.168.0.1 can be accessed using Username: admin & Password: sky OR your default WiFi password.

If you are trying to access your Sky account to run tests then you need to use your Sky ID & Password that was setup originally.

[Lawranced1]

I have same problem, no username or password combination works. I've reset the router but nothing will allow me to log in to change the WIFI channel. really need to get smart bulbs setup!!!