Discussion topic: Login router
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Message posted on 30 Jul 2024 03:29 PM
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Login router
Can anyone from sky assist cannot log into router to check devices on wifi etc etc? Have tried to log in with admin and password etc etc doesn't work and can see from looking in community I'm not the only one who cannot log in to their own account!
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All Replies
Message posted on 30 Jul 2024 03:59 PM
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Re: Login router
Depends what you are trying to log into. Your routers admin area at 192.168.0.1 can be accessed using Username: admin & Password: sky OR your default WiFi password.
If you are trying to access your Sky account to run tests then you need to use your Sky ID & Password that was setup originally.
Myself & Others offer our time to help others, please be respectful.
Message posted on 27 Dec 2024 08:27 AM
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Re: Login router
I have same problem, no username or password combination works. I've reset the router but nothing will allow me to log in to change the WIFI channel. really need to get smart bulbs setup!!!
Message posted on 24 Dec 2025 03:56 PM
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Re: Login router
Yes also can't log into 192.168.0.1 with any combo of passwords how do you access?
Message posted on 24 Dec 2025 04:05 PM
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Re: Login router
@Tipsy+Tommy Would stick an http ://192.168.0.1 take the space out between the p and the colon.... All from the tips above....
Message posted on 24 Dec 2025 04:07 PM
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Re: Login router
I can get to the login fine lol just no combo of usernames passwords work... username admin password sky/admin/password/wifi password...
Message posted on 24 Dec 2025 04:11 PM - last edited: 24 Dec 2025 04:15 PM
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Re: Login router
@Tipsy+Tommy The User Name is admin just as you see it nothing else no caps no varients....
The password depends on the hub type, sky Q is the word sky as you see it, the upright SR203 Sky Broadband hub is the wifi user name think it is marked as password on the label that is UNLESS you have changed it previously, and has to be exact as you see it!
Message posted on 24 Dec 2025 04:19 PM
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Re: Login router
Yes oddly the password was the WiFi username not the WiFi password!? Bizarre didn't even think of that combo lol
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