This discussion topic has been answered Discussion topic: Linking several different accounts on MySky App
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Message posted on 07 Apr 2026 03:09 PM
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I am the main owner of three different Sky accounts (I manage the accounts of my children at two different locations as well as ours). I have one mobile phone and hence one MySky App. Sky insisted that I needed three different email addresses, one for each location. I can just about handle this. However, whenever there is a problem with either of my children's broadband, I am asked to go to MySky app which I can access because it only accepts one per mobile phone. I've ask Sky several times about how can I include these three different accounts into a single MySky app but each time they say, no worries this is easy but the link they send is for how to add a user - not adding another proper account (i.e. serving a different physical address). In other words, I have three different account numbers 62XXXXXXXXXX - how can I access them in MySky App without purchasing three different mobiles?
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Message posted on 07 Apr 2026 03:29 PM
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@Trevor97 Bottom line is you can only manage one account at a time by logging in and out of each other
it's not possible to see all three on one login
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Message posted on 07 Apr 2026 03:23 PM
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Re: Linking several different accounts on MySky App
I'd imagine that such functionality was never in the design brief for the app.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 07 Apr 2026 03:29 PM
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@Trevor97 Bottom line is you can only manage one account at a time by logging in and out of each other
it's not possible to see all three on one login
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