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Discussion topic: Landline phone

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This message was authored by Rubyandbob This message was authored by: Rubyandbob

Landline phone

I got in touch with you last weekend as my landline isn't working, they tested the line and said it was outside, and an engineer was coming to sort it. Could you please sort this as im an old age pensioner and I've got health problems and I really need my phone. When I go on my mobile to phone it says no network. So I'm very worried I've got no contact with anyone.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Landline phone

Posted by a Superuser, not a Sky employee. Find out more

@Rubyandbob 

We are customers here like you. Sky will have passed this to Openreach to investigate and fix. They normally aim to repair in 3-5 working days but depends where and what the fault is. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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