Discussion topic: Landline issues

This message was authored by: Valerieee · ‎17 Nov 2023

Hi there 🙂

I recently joined Sky. As soon as the rooter was installed I started having telephone issues. It was installed about a week before my Virgin contract ran out. Now I'm fully with Sky, it still isn't working! Can I please have some help?

This message was authored by: cookiemonsteruk · ‎17 Nov 2023

@Valerieee

Since september all new phone lines are internet calls with the phone plugged into the back of the sky router

Where do you have the phone plugged in to at the minute?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

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This message was authored by: cookiemonsteruk · ‎17 Nov 2023

@Valerieee

Since september all new phone lines are internet calls with the phone plugged into the back of the sky router

Where do you have the phone plugged in to at the minute?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Valerieee · ‎21 Nov 2023

Not the router ^^' thank you so much cookie monster! The engineer didn't mention I would have to move it!

Discussion topic: Landline issues

Landline issues

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