Lack of broadband

[MPJ2]

Since last night our broadband/TVhas been going on and off since 7.30pm, fine during the day but then we have the same issues tonight. We are restarting our box every couple of minutes and then it drops out again

[MPJ2]

Why does our broadband/tv keep dropping out every couple of minutes. Started last night fine during the day but then the same issues again tonight. Currently restarting the box every two mins but still nothing

[caesarome]

@MPJ2 

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.