Booster doesn’t connect

[Bd6]

Hi there 

Since we joining it's not working properly even though we bought the booster it's still not working please help 

[jamesn123]

Hi @Bd6 

Which hub & booster do you have?

[Bd6]

Sky broadband and max pod

[JimM1]

@Bd6 How did you get that combination! You did not purchase the max pod off the internet per chance?

[jamesn123]

@Bd6 

Sky Max hub or Sky Broadband hub?

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

[peter-marlow+1966]

The max pod only works  with the sky max wifi hub, I  have one in my  kitchen and my white  max wifi hub  is in the living room  and it works fine, I  am  on full fibre broadband to the property gigafast 900mps aswell  with  sky I  have a very busy  household  2 55inch sky glass tvs 43inch lg smart tv Freesat box Personal computer Laptop Tablet, 3 mobile phones a sky puck Xbox  3 alexers  and have not had any issues 

[peter-marlow+1966]

Also why did you by a booster  when you  just had to call sky and they would have sent you a  booster after running  a test on your  broadband 

[JimM1]

@peter-marlow+1966 We are still trying to establish what the OP actually has equipment wise at present, when he gets back?