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Discussion topic: Keep losing internet connection daily

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This message was authored by Dinny101 This message was authored by: Dinny101

Keep losing internet connection daily

Broadband has stopped working everyday this week just for a couple of minutes. BUT has gone three  times this morning.  Reset the box and checked all cables.  Has worked fine for past 12 months and nothing has changed at the house.  

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This message was authored by Addie15 This message was authored by: Addie15

Re: Keep losing internet connection daily

Posted by a Sky employee

Hi there, @Dinny101. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Addie15 This message was authored by: Addie15

Re: Keep losing internet connection daily

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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