20 May 2024 08:59 AM
21 May 2024 08:12 AM
Posted by a Sky employeeHi there @Hetty03 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
26 May 2024 08:17 AM
Posted by a Sky employeeThanks for chatting to us @Hetty03 . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks
26 May 2024 09:41 AM
Yes I still need help with my broadband keep loosing the internet. Not able to reach the address. The only way is for me to completely disconnect router wait a while and then reconnect. This happens any time of day and night, and more frequently now.
No problem. Browse or search to find help, or start a new discussion on Community.
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