Keep getting a steady orange light on router

[Paul747747]

My router keeps getting a steady orange light and then there is no internet connection. This has happened approx 12 times in the last 2 days. I have reset the router, unplugged it, etc, all to no avail.

[caesarome]

@Paul747747 

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.