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Discussion topic: Joining superfast

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This message was authored by: Jokent

Joining superfast

Hi

i currently can't get full fibre at my property but I'm hoping to have fibre lines installed soon. If I join a 24month contract on the superfast 80m would I be able to upgrade within the contract to full fibre once available without penalty?

 

thanks

jo

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This message was authored by: JimM1

Re: Joining superfast

@Jokent The info is below, but you just never know so get it in writing. Lines for FF Full Fibre are OR/CF Openreach or CityFibre only, no one else....

 

Full Fibre broadband at no extra cost | Sky Help | Sky.com | Sky Help | Sky.com

This message was authored by: daveNOS

Re: Joining superfast

Posted by a Superuser, not a Sky employee. Find out more

@Jokent wrote:

Hi

i currently can't get full fibre at my property but I'm hoping to have fibre lines installed soon. If I join a 24month contract on the superfast 80m would I be able to upgrade within the contract to full fibre once available without penalty?

 

thanks

jo


@Jokent Yes, once it becomes available it's highly likely Sky will contact you offering the upgrade for no extra cost. 

This message was authored by: splatto

Re: Joining superfast

When full fibre suddenly became available at my address in August 2024 I was 6 months into a 24 months 80mb contract. I simply upgraded via the app to Ultrafast Plus 500 and it all went through. As long as you're not leaving Sky there won't be a termination fee.

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