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Discussion topic: Jittery internet

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Fintan2
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This message was authored by Fintan2 This message was authored by: Fintan2

Jittery internet

‎08 Nov 2024 10:46 AM

My biggest problem is that when I have a zoom call the other person keeps dropping out. When I connect through my phone it is perfect.

 

The Internet does drop out occasionally, and when I do a Speedtest, it shows a lot of jitter

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Jittery internet

‎08 Nov 2024 11:00 AM

Posted by a Superuser, not a Sky employee. Find out more

@Fintan2 biggest cause of jitter is wifi interference so either using a device connected by ethernet or improving the WiFi signal are the best solutions. You could try restarting the Sky hub as that should find the least congested wifi channel as that can help. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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