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Discussion topic: Issues with streaming apps on fire stick

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This message was authored by: Iyad

Issues with streaming apps on fire stick

I am new to sky and it seems that certain apps, netflix, YouTube etc run VERY slow on my firstick when it's connected to the broadband. Can anyone tell me why this is and if there is a way around it? Thanks in advance
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This message was authored by: Chrisee

Re: Issues with streaming apps on fire stick

Posted by a Superuser, not a Sky employee. Find out more

@Iyad firstly run the Network Test in the Get Help menu in the Netflix app as that will tell you the WiFi speed the Firestick is getting. These sticks are small and shen plugged into the back of a TV which contains lots of metal which blocks WiFi signals tgey often struggle even in homes with decent WiFi where this happens use a short HDMI extender cable so the stick can be moved from behind the TV. If your home's wifi is flaky after doing thst consider if you need to get a booster or better a whole home wifi set up.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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