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Discussion topic: Phone does not pick up sky wifi

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This message was authored by: Nicola121

Phone does not pick up sky wifi

My phone does not work with the sky wifi. It is so bad that i have to turn off the wifi in settings to be able to use the phone. It picks up wifi in other places. Other home devices like laptops are fine at home. It is just my iphone- sky wifi connection. 

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This message was authored by: Chrisee

Re: Phone does not pick up sky wifi

Posted by a Superuser, not a Sky employee. Find out more

@Nicola121 I have had this fault myself inntge past. Tge fix thst worked for me was to tell the phone toforgetvthe connection then restart it so it fully reboots how you do that varies by model but an online search should get you the methid for your phone. Once fully restarted then add tge Sky Wifi connection from scratch.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Nicola121

Re: Phone does not pick up sky wifi

thank you for thw reply. Unfortunately, there was no difference afterwards! Do you have any other suggestions? 

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