Discussion topic: Issues with internet

This message was authored by: RyanD1990 · ‎28 Sep 2023

Light is white on the router - however when I try to connect sky glass the apps aren't loading properly/not at all the programs aren't playing

When I go onto my sky app to check/fix my internet it says there is a problem - I run the checks via the app - it then comes up with everything is ok

I've also reset my router

I'm at a loss what to di

This message was authored by: Chrisee · ‎28 Sep 2023

@RyanD1990 if you have the Sky Max (the new white hub) router give Sky a call as they promise enhanced support including sending out a "pod" extender. If its one of the older black hubs I would restart the pucks and the hub.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee · ‎28 Sep 2023

@RyanD1990 if you have the Sky Max (the new white hub) router give Sky a call as they promise enhanced support including sending out a "pod" extender. If its one of the older black hubs I would restart the pucks and the hub.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: RyanD1990 · ‎28 Sep 2023

It's sky max (white hub)

I'll contact sky

see what they have to say

thank you for the advise

This message was authored by: Johnson2 · ‎28 Sep 2023

Sky is the worst experience ever. DO NOT SIGN UP TO THIS COMPANY

Discussion topic: Issues with internet

Issues with internet

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