Issues with Broadband

[SimonM6]

Hi,

I currently work from work, I have recently moved to a new build property and therefore have taken out sky fibre 500 but when on me teams calls the video and sound and continuously blurry.  Not sure what to do to sort this out?

thanks

Simon

[JimM1]

@SimonM6 First question would be HOW are you connecting to the sky hub that you have if laptop or mobile device for you teams calls!

Then after that is what sky hub did you select when you got the FF500 package from sky!