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Discussion topic: Issues with Amazon connect

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This message was authored by: Brian_Rowan82

Message posted on ‎18 Dec 2024 11:48 PM

Issues with Amazon connect

Has anybody experienced issues with Amazon connect / use if a VPN. My partners work laptop has worked fine for 2 years. Now it's constantly loses connection and streaming apps constantly buffering. It's clear there has been a software update. ,2 new routers 2 engineers, a booster and internal trouble shooting yet the issue persists Any help?
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎19 Dec 2024 08:17 AM

Re: Issues with Amazon connect

Posted by a Superuser, not a Sky employee. Find out more

@Brian_Rowan82 assume your partner is using the Amazon Connect as part of their work? I have not seen reports of issues reported but what hub do you have? There are issues with some business VPNs with the newer white hub which uses a method of sharing IP4 addresses. If you have one of these units see this post for a possible work round UPnP set up

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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