Broadband
1

Discussion topic: Issues of slow connection and buffering

Reply
Answered - Go to Answer
M1Mc
What's this?
This message was authored by M1Mc This message was authored by: M1Mc

Issues of slow connection and buffering

‎19 Apr 2024 10:19 AM

Issues when running apps such as spotify and you tube on the i phone. Slow connection and frequent buffering. I have ultrafast 1 broadband but download speed at 20.50 in the evening was only 48 Mbps. 

 

Regards,

 

 

Mike

Report post
Post 1 of 2
413 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
bemak187
What's this?
This message was authored by bemak187 This message was authored by: bemak187 Answer

Re: Issues of slow connection and buffering

‎19 Apr 2024 10:29 AM

@M1McReboot the router as a first step.  How far away from the router were you when running a speed test?  Are you able to test with a laptop connected to the router with an ethernet cable?

View this Answer within the discussion

Report post
Post 2 of 2
411 Views
Reply

Did this answer not help you?

Reply

All Replies

bemak187
What's this?
This message was authored by bemak187 This message was authored by: bemak187 Answer

Re: Issues of slow connection and buffering

‎19 Apr 2024 10:29 AM

@M1McReboot the router as a first step.  How far away from the router were you when running a speed test?  Are you able to test with a laptop connected to the router with an ethernet cable?

Report post
Post 2 of 2
412 Views
Reply

Did this answer not help you?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion