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Discussion topic: Issue with the broadband

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Avatar for Oliwia19798
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This message was authored by: Oliwia19798

Message posted on ‎25 Feb 2025 07:07 PM

Issue with the broadband

So I have a issue with the installation, the guy came and tried to install it but because it a full fiber broadband he couldn't do anything with it on that day but now it's past a week and I'm still without any internet at home. And my bill will automatically start even thought I'm not using it. What shall I do? 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎25 Feb 2025 07:56 PM

Re: Issue with the broadband

Posted by a Superuser, not a Sky employee. Find out more

You will need to call Sky for an update. If you are new to Sky then usually the billing wouldn't start until it has been installed.

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