Issue with broadband connection to PS5

[HoMoaner34]

I joined Sky about 3 weeks ago and it has been pretty faultless on all devices apart from my PS5.

Symptoms: Once or twice a week or so, my PS5 won't connect to the router. Restarting the PS5 doesn't make a difference.

The only fix I've found so far is forgetting the network on the PS5 and creating a new connection and then it works.

When it drops out the Wifi still works perfectly on my other devices.

What could the problem be?

[JimM1]

@HoMoaner34 White or black sky hub?

[HoMoaner34]

Black, located 6 feet from the PS5

[Chrisee]

@HoMoaner34 if the PS5 is that close to the Sky hub why not use an Ethernet cable to connect the two. Thst is a far better connection than WiFi for gaming and normally totally stable. 

Beyond that ensure your PS5 is running the latest software and reboot both the Sky hub and the PS5. 

[HoMoaner34]

Rebooted both no improvemment, what could it be

[JimM1]

@HoMoaner34 Are you using any other additional forms off wireless wifi boosting, you really should set the PS5 with Ethernet and also the DNS on it to google!

[HoMoaner34]

What should I change??