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Discussion topic: Issue connecting to wifi

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This message was authored by OlaJ This message was authored by: OlaJ

Issue connecting to wifi

Issue with connection. 

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This message was authored by Lbee This message was authored by: Lbee

Re: Issue connecting to wifi

Mine is the same

This message was authored by caesarome This message was authored by: caesarome

Re: Issue connecting to wifi

Posted by a Superuser, not a Sky employee. Find out more

@Lbee @OlaJ 

It could be overnight maintenance taking place.

 

If it still down later then the first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker


If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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