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Discussion topic: Isp whitelist

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This message was authored by: debzee

Isp whitelist

I use a fitness app which for some reason I am no-longer able to login to via WiFi but can if I use my mobile data . I have done a number of checks with the fitness app technical dept and they are suggesting that the app domain etc is missing from the whitelist and that sky technical must add it to their list. My question is who do I contact at sky for this as none of the help numbers  seem relevant. 

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This message was authored by: TimmyBGood

Re: Isp whitelist

Posted by a Superuser, not a Sky employee. Find out more

@debzee 

 

1000008199.jpg

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: Isp whitelist

Posted by a Superuser, not a Sky employee. Find out more

@debzee 

 

https://www.sky.com/help/articles/sky-broadband-shield-start 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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